***All returns are subject to a 10% restocking fee.***
Videos & DVDs
Defective DVDs and Videos - We will accept returns on defective videos and
DVDs for replacement only
PAL DVDs and Region 2 DVDs - If you find your DVDs are incompatible with your
video system, please be advised that we will accept exchanges on unopened items
only. The customer will be responsible for the return shipping back to
Budovideos.com and the shipping for the exchanged item. Please read the item
descriptions thoroughly before ordering or opening your items.
Foreign language DVDs - We make every effort to provide enough information
regarding the language(s) included on videos on DVDS sold on Budovideos.com. If
you have ordered a video that includes a language you are unfamiliar with, you
may return it for store credit only if it has not been opened.
Apparel, Uniforms, Gear & Equipment:
We will accept exchanges on uniforms, apparel, gear & equipment* only under
the following conditions:
Items must be in the original packaging
Items must be clean and free from wear
Items must be unwashed
Any item returned that does not meet the above criteria, will not be eligible
for exchange (i.e. are dirty, smell of cigarette smoke or detergent, covered in
animal dander or deodorant marks, have visible signs of wear, etc...). All
returns or exchanges will be at the discretion of Budovideos.com.
*Due to hygiene concerns, compression shorts, athletic supports & cups,
mouthpieces, products made from lycra (fight shorts,
compression shorts, rashguards, etc..) will not be eligible for return under any
Books, Magazines, Software & Special Order items:
All books, magazines, software, and special order items are non-returnable.
All returns require a valid Return Authorization Number (RMA).
To request an RMA number please contact us through our website and provide your
Budovideos.com order number with a reason for your return.
Goods returned without an authorization number will NOT be accepted and may be
returned to you at your expense.
Please note that you will be responsible for the return shipment and the
shipping fees for the exchanged item(s).
We recommend sending returns back through a tracked & insured shipping method
(such as UPS or Fed Ex). We are not responsible for returns that are lost or
damaged in the mail.
In store returns must be accompanied by the original receipt.
*** We do not have a satisfaction guarantee policy. If for some reason you
are unsatisfied with the content of a book or DVD, it may not be returned under
any circumstance. ***